Sponsorship cases

Create the individual sponsorship (kafala) cases shown on your website — each with a price, photo and bilingual description — and track which are still open.

A sponsorship case is a single beneficiary a visitor can choose to sponsor — an orphan, a widow or a student — shown on your website with a photo, a short story, a monthly cost and how long the sponsorship runs. Each case is its own card with its own page, so a sponsor can read about that person before committing. This article covers creating a case, filling in its details, choosing a photo, controlling whether it appears on your site, and marking it as sponsored once someone takes it on.

Who can do this. You need a website role. Creating and editing cases needs create / update on the site — held by the Site Editor, the Site Manager, and an organisation Owner or Admin. Publishing a case to your live site and deleting a case need the higher publish / delete permissions — held by the Site Manager (and Owner/Admin), but not the Site Editor. So if you can create and edit cases but see no Publish or Delete button, that is your role working as intended, not a fault; see Members & roles.

Where to find it. Website → Sponsorships. You reach the page through your website (site editor) section of the dashboard, where it sits alongside your pages, projects and news.

The cards, headings and tier labels (such as "Orphans" or "Students") that frame your sponsorship page are edited separately under the sponsorship landing content. The cases described here are the individual people that fill that page. The two work together: a case only shows publicly once your site, its sponsorship landing, and the case itself are all published.

Creating a case

A case starts as a small record — a web address, a type and a name in both languages — which you then flesh out in the editor. It is created unpublished, so nothing appears on your live site until you are ready.

Open the Sponsorships page

Go to Website → Sponsorships. You'll see a count of your existing cases and a grid of cards, one per case, each showing its name and whether it is published.

Select New case

Select New case. A short form opens for the three details every case needs to start.

Enter the URL slug

The URL slug is the last part of the case's web address, for example ahmad-orphan-2024. Use only lowercase letters, numbers and single hyphens — no spaces or capitals. It must be unique on your site; if you reuse one, you'll be told A case with this slug already exists. Choose it carefully, because the slug is fixed once the case is created and cannot be changed later.

Choose the beneficiary type

Pick the Beneficiary type — Orphans, Widows or Students. This groups the case under the matching heading on your sponsorship page and lets visitors filter by it.

Enter the name in both languages

Fill in the Name in English and in Arabic. Both are required. Many organisations enter initials rather than a full name here (for example N. S.) to protect the beneficiary's privacy — the choice is yours.

Select Create

Select Create. The case is added to your grid as a draft. Open it to add the photo, story and cost.

The Sponsorships page with the New case form open, showing the URL slug, beneficiary type, and the bilingual name fields.Screenshot to be added

Filling in the details

Selecting a case from the grid opens its editor, organised into three collapsible sections: Basics, Details and Settings. Each section has its own Save changes button — saving one section saves the whole case, so you don't have to fill everything in at once. The web address (slug) is shown at the top for reference and cannot be edited.

Basics

Here you can change the Beneficiary type and the Name in both languages, exactly as you set them when creating the case.

Details

This is where a case comes to life:

Country code

Enter the beneficiary's two-letter Country code — for example OM for Oman, TZ for Tanzania. This lets visitors filter the sponsorship page by country.

Gender and birth year

Choose a Gender (or leave it as Not specified) and, optionally, the Birth year. The website works out and shows an approximate age from the birth year — the full date of birth is never stored.

Monthly cost and duration

Enter the Monthly cost (OMR) — what a sponsor pays each month — and the Sponsorship duration (months), such as 12. Both are optional whole numbers. The cost is shown to visitors in Omani Rial.

About

Write the beneficiary's story in the About field, in both English and Arabic. This is the longer description shown on the case's own page.

Photo

Use Photo to upload a picture of the beneficiary. It is shown publicly on the sponsorship card and the detail page — so, as the field reminds you, only upload a photo you have consent to publish.

The Details section of a sponsorship case, with the country, gender, birth year, monthly cost, duration, bilingual About fields and the photo upload.Screenshot to be added

The name and photo are real, public details about a real person. Before you publish a case, make sure you have the beneficiary's (or their guardian's) consent to show their name and photograph on a public website.

Settings

The Settings section controls how — and whether — the case appears on your site:

Status — Open means the case is still looking for a sponsor; Sponsored means it has been taken on. Open cases are the ones featured and recommended on your sponsorship page.
Sort order — a number that sets the order cases appear in. Lower numbers come first; cases with the same number fall back to newest first.
Visible on the sponsorship page — a switch. Turn it off to keep a published case out of the public list without unpublishing it entirely (useful while you finish editing).

Remember to select Save changes after editing.

Publishing a case

Filling in a case does not put it on your live site. A case becomes public only when all of the following are true: your website is published, your sponsorship landing content is published, the case itself is published, and its Visible on the sponsorship page switch is on.

Return to the Sponsorships grid

Go back to Website → Sponsorships using Back to cases. Each card has a Publish button (it reads Unpublish once a case is live).

Select Publish

Select Publish on the case's card. You'll see Publish status updated. To take a case down again, select Unpublish on the same card.

Publish and Delete buttons only appear if your role grants those permissions. A Site Editor can create and edit cases but cannot publish or delete them — that needs a Site Manager (or Owner/Admin). If a colleague can't find a Publish button, check their role under Members & roles.

Marking a case as sponsored

When a sponsor takes on a beneficiary, open the case and set its Status to Sponsored in the Settings section, then Save changes. The case stays on your page (so sponsors can see it has been matched) but is no longer featured among the open cases looking for support. If you'd rather remove it from the page entirely, turn off Visible on the sponsorship page or unpublish the case.

WAQAF does not yet record who sponsored which case from inside the case itself — the case status (Open / Sponsored) is the simple signal shown to visitors. The donations a sponsor makes are tracked in Finance and Donors like any other giving; you update the case's status by hand once a sponsorship is arranged.

Deleting a case

To remove a case completely, select Delete on its card and then confirm. Deletion is permanent — there is no undo, so unpublish a case first if you only want to take it off the site temporarily.

Deleting a case removes it and its content for good. If you simply want it off your live site for now, use Unpublish or turn off its Visible switch instead — both are reversible.