Billing & plan
Everything about your organisation's WAQAF subscription — the plan you're on, how to change it, which features it unlocks, and where to find your invoices.
This is where you look after your organisation's WAQAF subscription — the plan it's on, what that plan costs, which WAQAF features it unlocks, and where its invoices live. You'd come here to check your plan before a renewal, move to a different tier as your charity grows, understand why a module is locked, or fetch a copy of a past invoice for your own records.
One thing is worth being clear about from the start, because it saves a lot of confusion: this section is only about what your organisation pays to use WAQAF. It is entirely separate from your charity's own money — the donations you receive and the expenses you pay out. Those are recorded, receipted and reported in the Finance area, in Omani rial to three decimals (for example, 200.000 OMR), and a plan change never edits or removes a single ledger entry.
Who can do this. Billing is an organisation-level setting, so it's reserved for the
organisation owner and admin — the roles that carry the billing permission.
Viewing the current plan needs billing read; starting or changing a plan needs
billing manage, which the Owner and Org Admin hold. Opening the secure billing
portal (the Manage billing button) is reserved for the Owner specifically. Finance
roles such as Accountant or Finance Manager don't open these pages. If you don't see
Billing in your organisation settings, your role doesn't include it — that's expected,
not a fault; see Members & roles.
Where to find it. Open Settings → Billing for your organisation. It sits under the organisation's own settings (alongside General and Members), not under your personal Account settings.
Start here
Your current plan
See which plan your organisation is on, its subscription status and price, and how to open the billing portal — all from Settings → Billing.
Changing your plan
How to upgrade, downgrade, or switch billing frequency for your organisation's WAQAF plan, and what changing a plan affects.
Features & entitlements
How WAQAF decides which modules your organisation can use, why a feature may be locked, and how that follows your plan rather than being switched on by hand.
Invoices & payment history
Find your organisation's subscription invoices and payment history, and learn who can open the billing portal where they live.
A plan change never touches your money records. Switching, downgrading, or even cancelling a plan changes only which paid features your organisation can use. Your members, donors, donations, expenses, funds, and the financial ledger all belong to your organisation's data, not to the plan, and they stay exactly as they are. As everywhere in WAQAF, a correction to a financial entry is made by a separate reversing entry — entries are never deleted.